Business Support Center
Get help with WalletPro™ payment orchestration, virtual cards, and SplitPro™ group payments. Browse our FAQs or reach our team directly.
How Can We Help?
Find quick answers for your business
Quick Answers
Most common questions
Is WalletPro a bank?+
No. WalletPro™ is a B2B payment orchestration platform, not a bank or lender. Virtual cards are not bank accounts and are not FDIC insured. Payment processing is handled by approved third-party providers.
How much does WalletPro cost?+
WalletPro™ charges a platform fee per multi-card transaction plus applicable processing and card-program fees (all displayed before confirmation). SplitPro™ group payments have no platform fee during our launch promotion.
Do contributors need an account?+
No. Anyone can contribute to a SplitPro™ business payment request via the shared link or QR code — no account or app required.
Can I freeze a virtual card?+
Yes. You can freeze or cancel any virtual credential instantly from your business dashboard at any time.
Still Need Help?
Send us a message and we'll get back to you